About Us

About Us
At Heroic Heights, we are more than technology consultants—we are mission-driven problem solvers forged by military service and refined through technological innovation. Born from the disciplined mindset of veterans who understand strategic thinking, risk management, and mission-critical execution, we transform complex technological challenges into streamlined, secure business solutions.
Mission.
Our mission is to fortify your business through robust technological architecture, reducing security risks while maximizing operational efficiency. With deep expertise in cybersecurity and counter-intelligence strategies, we transform technological challenges into strategic advantages for U.S. businesses navigating an increasingly complex digital landscape.
Vision.
Our vision is to be the premier technology consulting partner that empowers U.S. businesses with transformative, secure, and innovative technological solutions. We are committed to bridging the gap between complex technological challenges and strategic business success, leveraging our unique blend of military discipline and cutting-edge technical expertise.
Founder Biography: Jarrett Held
In the dynamic world of digital security and systems integration, Jarrett stands out as a veteran-turned-entrepreneur whose journey exemplifies resilience, expertise, and a commitment to protecting organizational assets.
Military Foundation
Jarrett’s professional journey began in February 2018 when he enlisted in the U.S. Army, initially stationed at Camp Casey in South Korea. His military career later transitioned to Fort Liberty, North Carolina (formerly Fort Bragg), where he would develop the foundational skills that would shape his future professional trajectory.
Technical Expertise and Training
During his military service, Jarrett distinguished himself through comprehensive training in both IT and tactical systems. Operating in diverse environments—both stateside and overseas—he gained invaluable experience in managing complex technological landscapes. His seven-plus years of engagement with near-peer threats cultivated a deep understanding of robust defense and security strategies.
Technological Versatility
Jarrett’s technical prowess spans multiple technological domains, including:
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- On-Premises and Microsoft Cloud environments
- SATCOM (Satellite Communication) Systems
- Standard Radio Communications
- Systems Administration
- Network Administration
- Platform Migration
- Asset Management
- Security & Compliance Protocols
Professional Evolution
Most recently, Jarrett served as a Systems Administrator with Served with Honor LLC, a veteran-focused company. In this role, he honed his skills in systems integration, platform migration, and global administrative responsibilities. This experience provided him with a keen insight into the intricate world of digital infrastructure and security.
Founding Philosophy
Driven by a passionate belief in both physical and digital security, Jarrett’s professional mantra—”The best offense is a good defense!”—reflects his proactive approach to cybersecurity. This philosophy became the cornerstone of Heroic Heights LLC, a company he founded to bridge the gap between technological complexity and strategic leadership.
Mission and Vision
Through Heroic Heights LLC, Jarrett aims to advise company leadership at all levels about the critical role of digital security in organizational success. His unique background combines military precision, technical expertise, and a holistic understanding of security challenges.
Jarrett’s journey from a U.S. Army servicemember to a cybersecurity entrepreneur exemplifies the power of continuous learning, adaptability, and an unwavering commitment to protecting digital ecosystems.
